A downloaded app won't be deleted from your iPad unless you delete it - which you should do if you've been refunded for it. For your balance not updating, you've tried logging out and back into your account : tap on your id in Settings > iTunes & App Store on your iPad and then log back in, on your computer's iTunes use the Store > Sign Out menu option (that will then change to Store > Sign In).

From my experience both on the developer side there is no way to refund that to a particular customer. However you can direct a customer to the Apple refund process. How to get a refund using iTunes on Mac or Windows. You can also try to get a refund by visiting your iTunes account in iTunes on Mac or PC. Note: On macOS Catalina, these steps are all the same, except that you go through the Music app, as iTunes itself is gone. Launch iTunes on either your Mac or Windows PC. Click on Account in the menu bar. Oct 27, 2015 · Refunds on the App Store aren’t automatic, and require approval by an iTunes Support Advisor. With this in mind, it’s best to use refund requests sparingly. In my history with the App Store, I’ve probably requested a refund twice, not including today’s request, which brings the total number up to three. Jan 02, 2013 · So, these are some legitimate reasons to return your App back to iTunes and request for refunds from Apple. How To Request a Refund from Apple ? In my case, I requested a game app from Apple iTunes but after downloading it, I found it was iPod-only version but I need that for my iPhone so, I requested a refund and they refund my money back in If you were charged for Calm by Apple iTunes after purchasing a subscription within the Calm app on an iPhone or iPad and would like a refund, you must contact Apple directly, as they do not provide us with the ability to process refunds. Only Apple can process refunds for purchases made through an Apple iTunes account.

Feb 05, 2020 · How to request a refund Go to reportaproblem.apple.com . Sign in with your Apple ID and password. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it. Follow the instructions on the page to choose the reason why you want a refund and

Jan 03, 2016 · Under certain circumstances, Apple may grant a refund request. However, refunds are not guaranteed. You can request a refund by following the directions in the link below. Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support. I hope you find this information useful. Best Feb 25, 2020 · iTunes & App Store Refund: What Happens After The Refund. If your refund is approved and your iTunes account is credited for the refund, the item in question (the movie, app, book, etc) will be removed from your devices and you won’t be able to re-download it without paying for it again.

Select an item to go to the order details page. From there, use the Start a Return link below your item and then click the Get Started button. On the next page, confirm the items from your order that you’d like to return and select the Initiate Your Return button.